SAP Concur – Interview Cheatsheet

1. Introduction

What is SAP Concur?

A cloud-based Travel & Expense (T&E) management solution used to automate:

  • Travel booking
  • Expense reporting
  • Invoice management
  • Compliance and audit
  • Employee reimbursements

Concur integrates with SAP ERP, S/4HANA, HR, payroll, credit cards, and travel partners.

2. Key SAP Concur Modules

1. Concur Expense

  • Expense report creation
  • Expense categories / types
  • Itemization
  • Receipts & OCR (ExpenseIt)
  • Audit rules
  • Cost object allocation
  • Corporate card integration

2. Concur Travel

  • Travel booking (flight, hotel, car)
  • Travel requests
  • Approvals
  • Policy compliance
  • Travel partner (GDS) integrations (Amadeus, Sabre, Travelport)

3. Concur Invoice

  • AP automation
  • Vendor invoice capture
  • OCR
  • PO/Non-PO matching
  • Approval workflow
  • Payment batches

3. Core Concepts

a) Cost Objects

  • Cost Center
  • WBS
  • Internal Order
  • Profit Center
  • Project Codes
  • Custom attributes (via ERP/HR integration)

b) Expense Policies

  • Per diem
  • Travel policy rules
  • Expense limits
  • Violations & warnings
  • Itemization rules

c) Receipts

  • Receipt store
  • Email receipts
  • Mobile app
  • OCR via ExpenseIt

d) Audit Rules

  • Pre-audit & post-audit
  • Risk-based audit
  • Compliance checks
  • Duplicate receipts
  • Missing receipts

4. Integrations

Integration Options

  1. SAP ICS (Integration Connector for SAP)
  2. SAP CPI
  3. API-based integrations (REST/SOAP)
  4. File-based SFTP integrations
  5. Credit card feeds (Visa, MasterCard, AmEx)
  6. Travel GDS systems

Common Integration Flows

  • Employee Master Data → Concur
  • Cost Objects → Concur
  • Expense Reports → ERP (FI/CO)
  • Vendor invoice posting → ERP
  • Travel request → Concur Travel
  • Corporate card feeds
  • Payment confirmations → Concur

5. Administration & Configuration

Important Configuration Areas

  • User setup (Active vs Inactive)
  • Permission roles
  • Expense types
  • Workflow setup
  • Travel request flow
  • Corporate card mapping
  • GL account mapping
  • VAT/GST configuration
  • Policy groups
  • Localization (country-specific settings)

6. Concur Workflow Types

1. Expense Workflow

  • Employee → Manager → Audit → Processor → Payment

2. Invoice Workflow

  • AP Intake → Processor → Manager → Processor → Payment

3. Travel Request Workflow

  • Employee → Manager → Finance → Travel Team

Workflow Drivers

  • Employee group
  • Expense type
  • Amount limits
  • Risk flags
  • Policy violations

7. Corporate Card Integration

Types of Cards

  • Individual-billed corporate cards
  • Company-billed corporate cards
  • Ghost cards / lodge cards

Matching Rules

  • Card transaction → Expense → Receipt
  • Auto-match by date & amount
  • Exception handling for unmatched transactions

8. Reporting

SAP Concur Reporting Tools

  • Concur Intelligence (Full BI)
  • Analysis
  • Standard Reports
  • Custom dashboards
  • Spend analytics
  • Audit insight reporting

Common KPIs:

  • Compliance %
  • Aging of expense reports
  • Policy violations
  • Top spender categories

9. Compliance & Audit

  • Automated audit rules
  • Custom audit configurations
  • Manual audit queue
  • Red-flag expenses
  • Duplicate detection
  • Receipt-required rules
  • Policy versioning

10. Real-Time Scenarios

  1. Corporate card transactions not appearing → check card feed mapping.
  2. GL posting failures → mapping missing in Expense Type → GL config.
  3. Workflow stuck → Missing role or delegate assignment.
  4. Receipt Attachment error → mobile OCR issue.
  5. Duplicate expense flagged incorrectly → audit rules misconfigured.
  6. Travel booking prices differ from policy → travel rate caps needed.
  7. Integration failing → check SFTP folder, CPI logs, ICS job.

11. Most Frequently Asked Interview Questions

  1. What is SAP Concur and what modules does it include?
  2. Difference between Concur Travel, Expense, and Invoice.
  3. How does GL account mapping work?
  4. What is an Expense Type and what fields does it contain?
  5. How do corporate card integrations work?
  6. Explain Concur workflows.
  7. What is ExpenseIt?
  8. How do you configure audit rules?
  9. What are cost objects in Concur?
  10. What is the standard integration method with SAP ERP?
  11. How are receipts handled in Concur?
  12. Explain travel request vs travel booking.
  13. What are policy groups?
  14. How do you manage VAT/GST in Concur?
  15. What is a Payment Provider in Concur?
  16. Explain employee master data integration.
  17. What is the difference between user roles & permissions?
  18. What is Concur Intelligence?
  19. How do you troubleshoot failed postings to ERP?
  20. Explain the end-to-end expense submission process.
  21. What are the types of corporate cards?
  22. How does itemization work?
  23. What is a Missing Receipt Declaration?
  24. What is a Pre-Audit Rule?
  25. Explain Invoice capture workflow.
  26. How does cXML integration work in Concur?
  27. What are Travel Allowances and Per Diems?
  28. How to handle duplicate card transactions?
  29. What are Payment Batches in Concur?
  30. Explain the user provisioning process.

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