1. Overview
What is SAP Fieldglass?
A cloud-based Vendor Management System (VMS) used for managing:
- External Workforce (Contingent Labor)
- Statement of Work (SOW) Services
- Freelancers, contractors, vendors
- Worker onboarding/offboarding
- Timesheets & Expense Management
Integrates with SAP ERP/S4, HR systems, payroll, and suppliers (MSP/Vendors).
2. Core Modules
1. Contingent Workforce Management (CWM)
- Job Posting
- Candidate Submissions
- Hiring workflow
- Timesheet management
- Rate cards & rate structure
- Worker profiles
2. Services Procurement (SOW)
- SOW templates
- Milestones
- Work orders
- Deliverables & tracking
- Budget & invoicing
3. Assignment Management
- Worker details
- Equipment tracking
- Security access
- Onboarding tasks
- Offboarding tasks
4. Invoicing
- Invoice Manager
- Batch invoicing
- Timesheet → Invoice automation
- Reconciliation
- ERP posting
3. Key Functional Concepts
a) Job Posting
- Job templates
- Distribution to vendors
- Rate guidelines
- Mandatory fields
- Supplier responses
b) Candidate Management
- Resume upload
- Screening & interviews
- Offer creation
- Worker onboarding tasks
- Compliance checks
c) Timesheets
- Approver hierarchy
- Cost centers / charging
- Bill rate vs Pay rate
- Overtime rules
- Expense entry
d) Rate Cards
- Market rate guidelines
- Location-based rate differentials
- Job category-based rates
- Overtime/holiday rates
e) SOW Management
- Fixed-fee or time-and-material
- Milestones
- Deliverables
- Resource plans
- Budget controls
4. Integration
Integration Types
- REST/SOAP APIs
- SAP Cloud Integration (CPI)
- SFTP flat-file transfers
- ERP/S4 via Fieldglass Integration Adapter
Common Integration Objects
- Worker data
- Job postings
- Timesheets
- Invoices
- GL accounts
- Cost center/project
- Vendor master
Fieldglass → SAP ERP Integration
- Timesheet actuals → CATS/CO
- Invoices → FI
- Accounting objects → Fieldglass master data
5. Master Data
- Users
- Suppliers (vendors)
- Cost centers
- GL accounts
- Job codes / job categories
- Rate structures
- Sites / locations
6. Workflow
Key Approvals
- Job posting approval
- Candidate selection approval
- Work order approval
- Timesheet approval
- SOW & milestone approval
- Invoice approval
Approver Roles
- Hiring Manager
- Program Office / MSP
- Finance
- Procurement
7. Fieldglass Analytics
- Standard dashboards
- Custom reports
- Spend analytics
- Workforce compliance
- Rate benchmarking
- FTE vs non-FTE workforce insights
8. Security & Roles
Role Types
- Hiring Manager
- Supplier
- Program Office (MSP)
- Contingent worker
- Administrator
- Financial approver
Access Controls
- Company-level
- Site/location
- Job category
- Functional permissions
9. Real-Time Scenarios
- Candidate not appearing → vendor worker restrictions.
- Timesheet not submitted → missing assignment or approval workflow error.
- Rate mismatch → incorrect rate card or job category.
- SOW invoice rejected → milestone not marked complete.
- Integration failure → payload mismatch (Cost center invalid).
- Worker onboarding tasks incomplete → task assignment missing.
- Batch invoice not posting to SAP → mapping issue in CPI.
10. Most Frequently Asked Interview Questions
- What is SAP Fieldglass and why is it used?
- Difference between Contingent and SOW modules.
- What is a Work Order?
- Explain Job Posting → Candidate → Onboarding process.
- What is an SOW and what are milestones/deliverables?
- What is the role of an MSP?
- How do rate cards work?
- Difference between Bill Rate and Pay Rate.
- How are timesheets managed?
- How does Fieldglass integrate with SAP?
- What is the Fieldglass Integration Adapter?
- Explain the invoice creation process.
- How to configure approval workflows?
- What master data is required for Fieldglass?
- What is a Resource Plan?
- How do suppliers interact with Fieldglass?
- What is Worker Assignment?
- What are role-based permissions?
- What are the types of expenses and how are they approved?
- Explain the analytics capabilities of Fieldglass.
- What are the different types of rate structures?
- How is onboarding tracked?
- What is the difference between milestones and deliverables?
- Explain the purpose of the Program Office.
- How is compliance handled for contractors?
- What happens if a timesheet is rejected?
- How do you track SOW budget utilization?
- How are invoices posted to ERP?
- What differentiates Fieldglass from SAP Concur and SF?
- How is worker offboarding handled?
- How do you troubleshoot integration errors?
- Explain supplier scorecards.
- How do you configure job templates?
- What is invoice batching?
- Explain cost allocation in timesheets.
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