25 SAP SuccessFactors Real-Time Scenario-Based Questions

1. Employee Central (EC)

  1. A user is getting “No permission to view this employee” but they are in the same department. How would you troubleshoot the RBP setup?
  2. A customer wants to automate probation confirmation after 6 months. How will you configure the workflow + business rule?
  3. An employee was rehired but system shows “Employment Info record already exists.” What steps will you check to resolve the rehire issue?
  4. If an employee’s pay component is not appearing in compensation, how do you check sync issues between EC → Comp?
  5. Customer wants to store previous employer data but it must not be editable after hiring. How do you configure this?

2. Recruiting Management (RCM)

  1. A recruiter says candidates are not getting offer approval email notifications. What configuration areas do you review?
  2. A job requisition is not visible to the hiring manager although permissions look correct. What would be your troubleshooting sequence?
  3. How will you handle a requirement where interview feedback must be mandatory only for senior-level positions?

3. Onboarding (ONB 2.0)

  1. New hires are not syncing to EC after completing onboarding. What checks do you perform in BPE Monitor and Data Mapping?
  2. Customer wants a custom e-sign form which must be triggered only for interns. How will you achieve this?
  3. Some documents are not generating for specific country new hires. How do you debug the Document Generation flow?

4. Performance & Goals (PMGM)

  1. A manager cannot rate competencies in the performance form while others can. Where would you check the template configuration?
  2. A customer wants to auto-populate goals for only new hires in their first year. Which business rule and goal plan settings are required?
  3. Calibration session is missing some employees even though they are in the right org chart. What steps would you take to fix this?

5. Compensation

  1. Merit increase is not calculating correctly for employees with mid-year join dates. How do you analyze guideline rules & proration logic?
  2. Budget summaries are not matching worksheet totals. What areas would you verify?
  3. How to configure a scenario where bonus is prorated only for specific job classifications?

6. Learning Management System (LMS)

  1. Employees are not able to self-assign courses in LMS. How do you check domain restrictions and Item Security?
  2. Completion status is not syncing to EC after users finish courses. Which integrations and connectors do you troubleshoot?
  3. A customer wants automatic assignment of compliance training for new hires. How do you design the Assignment Profile?

7. Integration (SFAPI, OData, CPI)

  1. An OData API call is returning incomplete employee data. How do you analyze permissions, entity selection, and query options?
  2. EC → Payroll system integration fails for terminated employees. What steps do you check in the replication monitor?
  3. Customer wants custom fields from EC to be available in API. How do you make MDF fields “API visible”?

8. Platform / MDF

  1. A business rule is not triggering when updating employee data. What do you check in base object, rule context, and propagation settings?
  2. A customer wants to restrict custom MDF object fields by country. How do you configure field-level permissions + country-specific configurations?